Panini acknowledges additional Flawless mistakes
By Chris Olds | Beckett Sports Card Monthly Editor
Thirty-seven cards of five NFL players in 2014 Flawless have event-worn material mislabeled as game-used material on cards, according to Panini America.
The company announced the developments on Thursday as a result of its findings earlier this week that other cards in the product were mislabeled.
“This week’s experiences, while not ideal, have only strengthened our focus, our desire and our commitment to doing things the right way every time; mistakes happen, they’re part of any human process,” said a statement issued by the company. “We are truly sorry about these mistakes; but we are grateful that our collectors were able to shed the light on this issue to allow us to look deeper into what went wrong in the process. Our intent is always to get it right and properly identify whether a patch is event-worn or game-worn. We evaluated the ‘event-worn’ vs. ‘game-worn’ strategy on a number of occasions — and while this process is much more detailed — and have determined that this was a better scenario than just identifying every patch as ‘player-worn.’ As always, we are committed to making this right for consumers.”
According to the Panini announcement today, cards of Andrew Luck, Calvin Johnson Jr., Cam Newton, Joe Flacco and Ryan Tannehill were mislabeled in Flawless’ Patches insert. According to the company, they are:
— “Luck: Four total cards (three from the Patches Emerald parallel and one from the Patches Platinum parallel)”
— “Johnson: 14 total cards (13 from the base Patches insert and one from the Patches Platinum parallel)”
— “Newton: 17 total cards (two from the base Patches insert, five from the Patches Emerald parallel and 10 from the Patches Gold parallel)”
— “Flacco: One card from the Patches Platinum parallel”
— “Tannehill: One card from the Patches Gold parallel.”
The company said it is also looking into two other cards with mismatched swatches — three cards of Terrell Davis and Tajh Boyd. Any collectors owning these cards can email Panini America Customer Service via email at email@example.com. The company is offering to either buy back the cards, replace them with others of equal value or replace swatches with game-used material.
The remainder of the company’s statement is as follows:
“We’ve spent most of this week thoroughly exploring and reassessing our processes and procedures, not just to identify what happened with this particular product, but also to strengthen every step in the product-development process to ensure that something like this doesn’t happen again. As part of that process, we uncovered additional cards that we’re impacted and we wanted to be proactive in bringing them to the attention of collectors.”
Chris Olds is the editor of Beckett Baseball and Beckett Sports Card Monthly magazines. Have a comment, question or idea? Send an email to him at firstname.lastname@example.org. Follow him on Twitter @chrisolds2009.