How do I sign up?

Click REGISTER at the top of the beckett.com homepage. Enter your email address, create a password, create a username, and enter your first and last name. You can also use your Facebook account to register. You must be at least 18 years of age to register and agree to the Beckett Terms of Service. A verification email will be sent to your email address. Click on the link in the email to validate your account.

If you did not receive your validation email, contact customerservice@beckett.com and the validation email can be resent to you.

What's new on Beckett.com?

All aspects of Beckett are now accessible on one site: Online Price Guides, Organize, Trade, Message Boards, Marketplace, Beckett Grading Services, Registry, News, the Beckett Store for print magazines, books and subscriptions.

• Detail pages have more info and activities
• Grading Card Pricing part of OPGs
• Advanced search options in Organize
• Customizable page layouts in Organize
• See Beckett Marketplace Dealers who have items available for sale
• Traditional Forums are now accessible through one easy tab
• Friends & Traders appear right on your Profile Page

Did you forget your password?

Click FORGOT PASSWORD? at the top of the beckett.com homepage. Enter the email address you used to create your account and click SUBMIT PASSWORD RESET REQUEST. You will receive an email with a link to reset your password.

What is the Beckett Marketplace?

The Beckett Marketplace gives you the opportunity to search for and purchase cards and other collectible items from collectibles dealers across the country. A single shopping cart makes checkout quick, easy and secure. Use the radio buttons underneath the search bar to specify searching on Beckett.com or the Beckett Marketplace, or simply click the Marketplace tab to begin shopping.

How do I find Marketplace items?

Finding items in the Marketplace is similar to finding items on Beckett.com. Click on the Marketplace tab to access the Beckett Marketplace. Enter key words and/or use the filters on the left-hand side of the page.

When entering key words into the search field, remember that the search engine is looking for an exact match to what you typed in. So, if you're not sure of a spelling, or the exact name of a set or player, that's ok. Just enter a key word or two of what you do know, then use the filters to help narrow down your search results and find your card(s).

How do I find a dealer's home page?

On the Marketplace home page, you will see a zone called FIND A DEALER. Search for your favorite dealer by entering their name and clicking the SEARCH bar. If you would rather browse for different dealers, click the BROWSE bar to page through our dealer listings. You can also look for dealers in a particular area by entering the state or zip code. If there are any matches, they will show up when you click SUBMIT. Click on their store name to get to their home page.

Another way to get to their home page is by clicking the store name when you see it in any of your searches. If you click their feedback score, you will be taken to their feedback page. This page provides feedback details about orders they have shipped. Please note that feedback is new as of December 2011, so it will not reflect any past orders.

Who do I contact about my Marketplace Order?

If you have a question about an order you placed through the Beckett Marketplace, please contact the Marketplace Dealer directly. You will find contact information on their home page.

To find a dealer, use the Find a Dealer zone on the Marketplace home page. Search by the dealer's store name. When they appear in the search results, click the name and you will be taken to their home page.

If you still need assistance, please contact us at customerservice@beckett.com.

How does my shopping cart work?

Items will remain in your shopping cart , even if you logout, for 7 days. After 7 days, your cart will expire and you will need to start over with your shopping.

If you have an item in your shopping cart, it will remain available for sale on the Marketplace until you check out. If someone else purchases the item while it is in your shopping cart, upon checkout you will receive the message: We're sorry. An item you wanted is no longer available and has been removed from your cart.

Please note that the shopping carts are internet browser and computer based sessions. This means if you start your shopping cart using one internet browser (e.g., Firefox), don't finish and try to start shopping again using a different internet browser (e.g., Chrome), you will not have your same shopping cart. This also applies if you move to a new computer. The new computer will not have your same shopping cart either.

What is the Return/Exchange Policy for the Beckett Marketplace?

The following policy only applies to items purchased from the Beckett Marketplace.

You may return most items sold on Beckett.com within 7 calendar days of delivery. These items must be returned in an undamaged, sellable condition. Please contact the marketplace dealer right away if you wish to make a return. You will find contact information on the marketplace dealer's storefront page.

Some marketplace dealers place a re-stocking fee on returns. It is the sole discretion of the individual dealer whether or not a re-stocking fee is applied, and the amount of the fee. Marketplace dealers are encouraged to post their return policy, including information about any re-stocking fees, on their marketplace storefront page. You may also contact the marketplace dealer directly to ask them about any fees prior to making your purchase.

When does my Marketplace order qualify for free shipping?

A Marketplace order will receive free shipping if:

• The total number of single cards in the order from one dealer equals $50 or more.
• The Marketplace Dealer is participating in Free Shipping.

A message will alert you when your order qualifies for Free Shipping. Select Free Shipping from the shipping options drop down menu.

How will I know when I have reached the $50.00 order amount?

When adding items to your shopping cart, you will see a message telling you how much more you need to add to your cart to receive Free Shipping. Also, when you have met the Free Shipping amount, the message will change to let you know your order is eligible for Free Shipping.

The message says I am eligible for free shipping but still does not show Free Shipping on my order. What do I do?

Be sure to use the drop down arrow to see the shipping options available. Select Free Shipping from the list of shipping methods.

If you still have problems, please contact customerservice@beckett.com.

How can I use the Beckett Marketplace to find my WANTS?

When you create a collection in Beckett's Organize, be sure to include quantities in the WANTS column for cards that you want. By doing this, you will have some quick and easy ways to find those cards on the Beckett Marketplace.

• When you visit a Marketplace Dealer's storefront, you will see a zone called WANTS. These are all of the cards you have identified as WANTS in Organize that are available for sale from this dealer. You can quickly add them to your shopping cart directly from their homepage.
• COMING SOON. On the Beckett Marketplace homepage, look for the section: Why Shop at the Beckett Marketplace? If you have WANTS in Organize, you will see exactly how many cards are available for sale on the Marketplace with a quick link to view them all!

How do I know that a Marketplace Dealer is participating in Free Shipping?

When you search for a card on the Marketplace and see your search results, you will notice the dealer's name underneath the card description. If the dealer participates in Free Shipping, you will see a truck icon next to the dealer name. No truck, no free shipping.

If instead of showing a dealer name, you see Various, it means that more than one dealer has the item available for sale. Click on the item name. You will be taken to the aggregate page which will list all of the dealers who have the card available. Again, if you see the truck icon, the dealer participates in Free Shipping.

Is the Free Shipping threshold always $50.00?

Usually the amount of the order needed to receive free shipping is $50.00. Occasionally, we run a special where we reduce the amount to $25.00 for a specific period of time. We will send out email notifications of these specials and post the information in various places on the website. Sign up for Beckett emails if you are interested in knowing when there is a special happening on Beckett and on the Marketplace. Go to My Account, Notifications tab, to subscribe or unsubscribe.

Do you have sales on the Beckett Marketplace?

Our Marketplace Dealers are able to put items On Sale. They can do this in a couple different ways.

1. Dealers can put an individual item on sale offering a percentage discount off the price. For example, you may see a 10% discount on a particular card. You can find these On Sale items through two different links on the Beckett Marketplace homepage. marketplace.beckett.com. One is under the Other Ways to Shop drown down menu. The other is under the On Sale tab in the Available on the Beckett Marketplace section.

2. Dealers can also offer a Quantity Discount. This will allow a discount on a single card if you are purchasing higher quantities of that card. It does not apply to the entire cart, but rather applies to the specific card. You will see a message within your shopping cart if an item qualifies for the Quantity Discount.

What is Guest Checkout

Guest Checkout allows you to purchase from the Beckett Marketplace without creating an account on beckett.com. You will go through the same checkout procedures, but no actual Beckett account will be created.

You can register at any time by clicking the Sign-Up link at the top of the page, or we also have a registration option available during checkout.

How do I update my account information?

Click My Account to update:
Email address
Avatar
Password
Biographical information
External account information
Addresses and Phone Numbers (marketplace address information must still be updated through the Marketplace My Account link or at time of placing an order)
Trade Settings
Online Price Guide Subscription auto-renewals
Credit Card information (marketplace payment information must still be updated through the Marketplace My Account link or at time of placing an order)
Email Notification Options

Where are my Online Price Guides?

If you have an Online Price Guide subscription, pricing can be found in search results; on Item, Set, and Player detail pages; in Organize; and in Trade. You can also click the Price Guide tab for quick access to search filters.

Which items will have pricing?

While we make every effort to price all of the most commonly traded raw (non-graded) single cards in our database, there will be some that do not have Beckett Price Guide values. For recently released products it typically takes up to two weeks to analyze the market and to assign values and, for most cards serial numbered to 15 or less (and other non-serial numbered scarce issues), scarcity and/or lack of market activity prohibit us from assessing an accurate valuation. Also many ancillary cards that primarily trade as complete sets, such as minor league team sets, will not have single card values assigned. Some additional sports, such as soccer and boxing will be included in our checklist data but not yet fully priced as will be some non-sports properties such as action figures. Finally, most complete sets and unopened material, such as boxes, cases and packs, have not been assigned market values.

How can I report a card or pricing error?

Contact customerservice@beckett.com with information about the error. Be sure to include the item description, what the problem is, and a scan of the front and back of the card if possible. The information will get to our analysts who will check it out and update if necessary.

Where can I find Graded Card Pricing?

Graded card pricing is now available with each Online Price Guide subscription. You will see it on the Item Detail Pages in the Graded Pricing block, as well as raw card pricing. Remember that not all cards will have graded card pricing, and not all cards will be priced in every condition.

How can I print a checklist?

If you have an Online Price Guide subscription for the set or player, you can print a checklist from the detail page. For example, search for Nolan Ryan. Click on one of his cards to get to the detail page. Click Ryan, Nolan from the Item Details block. Click Checklist on the left-hand side of the page and then print the page.

Why can't I print a checklist?

You must have a subscription to the Online Price Guide in order to print a checklist.

Are Online Price Guides refundable?

No, we do not refund Online Price Guides. Please be sure to look at your order carefully before purchasing. Check for the type of subscription, the length of the subscription, and that you are ok with the cost of the subscription. The Online Price Guides are set up for auto-renewal, which can be turned off at anytime by going to My Account and clicking subscription Management. Simply uncheck auto-renewal and Save Changes on the page. In case of an eligible refund, it will take alteast 7-10 working days to reflect in your account/card.

How do I turn off auto-renewal?

The process for turning off auto-renewal is different depending upon how you made the purchase, either credit card or PayPal.

CREDIT CARD PAYMENT: To turn off auto-renewal, login to www.beckett.com. Click on My Account in the upper right hand corner of the page. From the tabs showing, click on Subscriptions. Uncheck the box for auto-renewal and click Save Changes.

PAYPAL PAYMENT: To turn off auto-renewal, login to www.beckett.com. Click on My Account in the upper right hand corner of the page. From the tabs showing, click on Subscriptions. In the right hand column, you will see a link called MANAGE WITH PAYPAL. This link will take you to PayPal where you will login to your PayPal account.

These instructions are directly from PayPal:

1. Once you are logged in, click Profile at the top of the page.
2. Click My Money, then click Update beside My preapproved payments to find your payment.
3. Select the payment, and then click Cancel.

Do Online Price Guide subscriptions auto-renew?

Yes, all online price guide subscriptions auto-renew, except for individual cards. You may turn off auto-renewal at any time by going to My Account, clicking on the Subscriptions Management tab, and unchecking the auto-renewal box. Be sure to click Save Changes before leaving the page.

Where can I find Complete Set prices?

When available, COMPLETE SET prices are found in the HEADER LINES tab on the SET DETAIL pages.

But many sets in our database do not have complete set prices as they are not typically traded in that manner, thus making it tough to gauge market activity.

What is Organize?

Organize is an online tool to record and organize your collections. With Organize, you can:

1. Create collections and group them in folders.
2. Use Organize to view Beckett Value with an Online Price Guide subscription
3. Set cards up for Trade or Sell
4. Create want lists for Trade, or shopping on the Beckett Marketplace
5. Enter and organize graded cards
Organize is available as a 1-year subscription for $64.99 per year. It is FREE with a Single Sport, or Total Access Online Price Guide subscription.

Not sure if you're ready to subscribe? Test Drive your first 500 items on Organize for free!

How do I add a collection while in Organize?

Click on ADD COLLECTION in the left navigation and give the collection a name. You can then choose whether or not you want the collection to be Public or Private and whether or not you want the collection to be stored in a folder for easy organization, and then click CREATE COLLECTION.

What type of items are in the RECENTLY TRADED collection?

Recently Traded includes items you have traded for and any items you have traded away. To help you keep these items organized, we have added a comments box to the Trade layout that contains details of the trade in which the card was involved.

How do I rename a collection in Organize?

Right click on the collection name in the Your Collections area and click RENAME and type your new collection name.

How do I delete a collection in Organize?

Right click on the collection name in the Your Collections area and click DELETE.

OR

Go to Manage Collections, locate the collection you wish to delete and click the Trashcan icon in the Actions column.

How do I add a folder while in Organize?

Click on ADD FOLDER in the left navigation and give the folder a name and click CREATE FOLDER.

How do I rename a folder in Organize?

Right click on the folder name in the Your Collections area and click RENAME and type you new folder name.

How do I delete a folder in Organize?

Right click on the folder name in the Your Collections area and click DELETE.

Can I change the columns showing in Organize?

You can use the Layout button to change the views in Organize. They are set up to present the columns that will help you the most based upon the view type: Default, Pricing, Trade, Selling, Buying, Grade, Shopping, and a Custom Layout is also available.

Set up your Custom Layout by selecting Custom Layout and then clicking the plus button (+) to add the column to the view. You can then drag the columns in whatever order you want and click OK.

Use the CHOOSE COLUMNS link to make any changes to your Custom Layout.

Is there an advanced search function in Organize?

In addition to key word searches in a specific collection or all collections, you can also use the advanced search function. Click on the icon that looks like a magnifying glass. You can select from the various columns appearing in the current layout. Determine if you want an exact match (equal), partial match (contains), or any number of search criteria (begins with, ends with, does not contain, etc.). Then enter your key word(s) and click FIND. You can also add multiple search levels in the advanced search.

Please note the option to search by Beckett Value or Condition is not available.

How do I make my cards available for sale?

Sorry. Selling is not currently available in the Trade Tool.

The Online Price Guide and magazine subscriptions do not auto-renew. International orders are $469.00.

How are items added to Organize?

Use the main search or the Price Guide tab as you would for your Online Price Guide searches. When you find the card, player, or set, click the Add to Organize icon on the right hand side of the listing. You will be prompted to enter the items into an existing collection or you can create a new collection on the spot. The items will be added into the collection you indicate.

You can also go to the Item, Player, or Set Detail Pages and add items to Organize from those pages by clicking the Add to Organize button underneath the image.

Please note: Items are no longer automatically entered into the Recently Added folder. You can certainly select to add them there, but it is no longer an automatic feature.

What are the MOVE TO and ADD TO buttons?

The MOVE TO button will move items from one collection to another, or from Recently Added/Recently Traded to an existing or new collection. Select the items you wish to move to another collection, click the Move To button, and then select the collection. The ADD TO button will add an item to another collection(s). Select the items you wish to add to another collection, click the Add To button, and then select the collection. This does not duplicate the item, but simply allows it to appear in more than one collection. Therefore, if you delete this item from one collection, it will also be deleted from any other collections it has been added to. If you wish to duplicate an item so it creates a new record, use the Duplicate icon. This is the icon to the far right of each item in Organize. It looks like two arrows pointing around in a circle. Click this button and it will create a copy of the item which you can edit.

How much does an Organize subscription cost?

A one-year subscription to Organize is $64.99 per year. This subscription is set up to automatically renew, so you will not have to worry about losing access each year. If you do not wish to have it auto-renew, you can turn it off through your My Account, subscriptions tab. See the Online Price Guide FAQs for more detailed information about turning off auto-renew or contact us at customerservice@beckett.com.

You can access Organize for FREE with a player, sport or Total Access Online Price Guide subscription.

Test Drive Organize for free with 500 items or less.

What is Matchmaker?

Matchmaker is your online solution to quickly and easily find traders and sellers of cards you need for your collection. The key to your search is Organize. Set up your Wants and Trades in Organize and then Matchmaker can do the rest. You can also use Matchmaker to find matches for cards you want to Trade Away.

What is the Shoebox?

Through the search feature in Matchmaker, add your Wants from Organize to your Shoebox. Once they are in your Shoebox, you can match your Wants with Marketplace dealers selling, or other Beckett members who are trading those cards.

You can create and name multiple shoeboxes to easily track your cards. Add to and remove cards from your Shoeboxes at any time.

Please note that you must set up Organize with your Wants and Trades to add the cards to your Shoebox.

How do I add cards to the Shoebox?

Once you set up your Wants and Trades in Organize, go to the Matchmaker homepage. Select your search option:

1. Find my Organize Wants
2. Find cards I want to Trade For
3. Find cards I want to Trade Away

Enter keywords to search for your cards and click SEARCH.

From the search results, select those cards you want to add to a Shoebox and click Add to Shoebox at the top.

Or, you can use the Add to Shoebox button in the right hand column to add cards individually.

How do I match cards available through trade and the Marketplace?

Set up your collections in Organize and identify those cards that you Want and those cards you want to Trade.

Add these cards to your Shoebox in Matchmaker.

From your Shoebox, select the cards you want to match and click Match Now. You'll see a list of your Wants that have a Beckett Marketplace or Trade match.

Or, you can use the Match Now button in the right hand column to Match cards individually.