Posts: 780
Threads: 168
Joined: Oct 1999
06-25-2017, 08:57 AM
Panini Customer Service
Hello all,
I opened a jumbo box of 2017 Score and only got 1 auto out of the four guaranteed and not a single #ed card in the box. Has anyone had any success recovering missing hits from Panini or am I wasting my time? Anyone have a sure fire contact at Panini?
Thanks,
Art
Posts: 2,162
Threads: 126
Joined: Jun 2007
06-25-2017, 01:36 PM
RE: Panini Customer Service
SORRY NEVER HAD TO. GOOD LUCK!
COLLECT DALLAS COWBOYS, MICHIGAN WOLVERINES IN COLLEGE UNI, KELVIN BENJAMIN JASON WITTEN & 2012 TOPPS CHROME DEMARCUS WARE RAINBOW (WANTS MARKED).
Posts: 558
Threads: 23
Joined: Sep 2005
06-25-2017, 05:28 PM
RE: Panini Customer Service
File a claim on their site and EVENTUALLY you'll get something, they are pretty good about it, trying to actually talk to a person? I've called and emailed on and off for over 10 years for variety of things and have talked to a person twice in that period
Posts: 3,378
Threads: 282
Joined: Sep 2007
06-25-2017, 09:24 PM
RE: Panini Customer Service
They'll likely want packs and/or the box it came in. Typically there's a serial or lot number printed inside they can track for quality control.
Posts: 4,512
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Joined: Dec 2006
06-25-2017, 10:10 PM
(This post was last modified: 06-30-2017, 09:52 AM by kerryandbeth.)
RE: Panini Customer Service
When I received a hobby box last year from Topps that had damaged cards inside, they had me ship all the cards, upc labels, and wrappers to them before they sent replacements.
Posts: 415
Threads: 43
Joined: Jan 1998
06-30-2017, 01:51 AM
RE: Panini Customer Service
They want everything, including receipt. What if you bought a box at a card show? I've been short-changed on a box of Contenders and they wouldn't make good on it. They know they're the only FB so they do what they want.
Just bought a box of 2017 Topps Gypsy Queen baseball.....
**Looking for certified autos of these 86 Mets: Ojeda, Aguilera, Elster, K. Mitchell, Heep, Sisk, Leach, Niemann, Hearn, Myers, Sid Fernandez and Davey Johnson MGR **
https://www.flickr.com/photos/164322911@N05/albums