[nolan5000]

I just sent about 21 cards to have graded on this last batch, ranging from 1982 to 2012, 4 cards came out of a 2012 topps set that I just opened, 3 of them graded 9 or higher, they graded one at 6.5, the rest graded 4 at 8.5 and the rest were 9's or higher, asked for an explanation from the rep before they sent them back to me and no response. Yet I get emails from them how I am a valued customer and here is a deal for the next group of cards to submit. Where is the customer service to at least explain why such an awful grade on the card. May be my last batch sent to BGS for a while, looks like PSA earned another chance for my money. Anyone else have issues like this?

Is the 6.5 from the 2012 set? Just b/c it's from an unopened set doesn't automatically mean it's going to get a good grade. Like you, I bought a few sealed complete sets for the Nolan Ryan cards. After I opened a couple of them, I quickly realized that they weren't going to grade very well, so I didn't even bother to send them in.