[TBarn291]

Well I had a 2011-12 Preferred PS Red Lazar Hayward auto redemption in. It wasn't a great card but it is one I needed for my set. I called to ask about the status of it, and a week later they sent me a replacement, only the replacement was some NFL Colts Running Back Delone Carter Prime Patch auto #ed to 25. I called and they told me if I wanted my Lazar Hayward Request opened back up I had to send them the Delone Carter back. So I paid to send it back to them, they reopened my Preferred Redemption Requiest and then sent me the packs to cover the shipping. I was a little disappointed when I had to return the card at my expense, but the gesture alone was enough for me let alone pulling the auto and jsy card.