(03-05-2017, 02:47 PM)kerryandbeth Wrote: Until we stand up for our rights for decent customer service and reliable online access, Beckett will continue to get worse.
...now Beckett giving us less service for more fees. What rights do consumers have anymore???
Companies need to be provided incentive to improve services. Competition in the marketplace does a fine job of this. Also ceasing to use the paid service and drying up the money stream will also cause changes.