Before you contact Floydtown you should try to resolve it with the trader. Is it possible you need to wait longer? Have you asked the trader to return your cards or offer replacements? It is on each of you to ensure the other party gets their end so the other trader should be amicable to making it right. Only if you can't come to a resolution should you contact the mods.
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What to do if you do not receive cards in trade? c
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