I need some advice because I am about to boil over. ..
Over the past year (July 2010-July 2011) I started buying topps (baseball) again, mainly to get a chance at one the diamond imbedded cards or the "ring", (good luck), etc....
I have spent about $6000.00 in this time frame, not really getting anything great, one gold 1/1 (Konerko) out of a pack was my best pull. I have no issues with any of this until I went to have my cards sent to me from my diamondtopps account.
Mind you, I live in Hawaii and have already had numerous cards sent from my diamond giveaway account.
So, over the past 4 weeks, I have been waiting anxiously each night when I here the UPS truck drive into the neighborhood, but not to my home.
So, I finally called Topps this past Friday. They told me that they do not ship to Hawaii. I almost went through the phone on that guy. Although he was extremely nice and I know it's not his fault, I was pissed OFF!
So, he told me that they (just this past week) changed the rules and now Alaska and Hawaii will not receive shipments from the Diamond Dig but he could send me some packs of Topps Chrome 2010 to try and make up for it.
Although I did accept the packs, I told him I did not accept TOPPS' answer on the shipping of my cards that I think I am entitled to after spending that much money just to get the ones I got.
Has anyone else experienced anything like this and know of anyone in the heirarchy of TOPPS that may listen to a phone call or email?
Thanks In Advance for any suggestions/advice that anyone may have. If anyone wants to email me, my address is spoons26@hotmail.com
-JR
Over the past year (July 2010-July 2011) I started buying topps (baseball) again, mainly to get a chance at one the diamond imbedded cards or the "ring", (good luck), etc....
I have spent about $6000.00 in this time frame, not really getting anything great, one gold 1/1 (Konerko) out of a pack was my best pull. I have no issues with any of this until I went to have my cards sent to me from my diamondtopps account.
Mind you, I live in Hawaii and have already had numerous cards sent from my diamond giveaway account.
So, over the past 4 weeks, I have been waiting anxiously each night when I here the UPS truck drive into the neighborhood, but not to my home.
So, I finally called Topps this past Friday. They told me that they do not ship to Hawaii. I almost went through the phone on that guy. Although he was extremely nice and I know it's not his fault, I was pissed OFF!
So, he told me that they (just this past week) changed the rules and now Alaska and Hawaii will not receive shipments from the Diamond Dig but he could send me some packs of Topps Chrome 2010 to try and make up for it.
Although I did accept the packs, I told him I did not accept TOPPS' answer on the shipping of my cards that I think I am entitled to after spending that much money just to get the ones I got.
Has anyone else experienced anything like this and know of anyone in the heirarchy of TOPPS that may listen to a phone call or email?
Thanks In Advance for any suggestions/advice that anyone may have. If anyone wants to email me, my address is spoons26@hotmail.com
-JR