My Orders page shows no content! I have outstanding orders. Any idea what is going on?
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Wow. Just Wow. Marketplace "My Orders" Blank!
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I have zero contacts dealing with the marketplace and can only direct you to:
customerservice@beckett.com
Thanks, floydtown, I did send them another email (again). No response. Burbank was able to very quickly confirm the order, provide a tracking number, and deliver the order in perfect condition ahead of schedule. I decided to place another order today with them. I did receive a confirmation email. But "My Orders" is still empty. Sigh.
01-31-2024, 09:24 PM
(This post was last modified: 01-31-2024, 09:33 PM by floydtown.)
RE: Wow. Just Wow. Marketplace "My Orders" Blank!
I keep hearing CS is not responding to emails.
I will send this in anyway and see if they can FWD it to the right dept
02-01-2024, 10:27 AM
(This post was last modified: 02-01-2024, 10:29 AM by floydtown.)
RE: Wow. Just Wow. Marketplace "My Orders" Blank!
They looked into your account and see 2 orders from Burbank. Are their others missing? If so do you have the order ID number or an order confirmation email?
...611 ...860 If you don't even see the 2 above it may be the infamous cookie clearing issue lol
Cookies! Ha! No. I know cookies. And this is not cookies. (btw, i forced all cookies to be deleted on exit and rebooted just for the f of it. No change). oh, my os is kept current so that should no be an issue just in case someone asks...
Two Beckett orders (to Burbank and both btw have been beautifully fulfilled by those guys!): 4820611 and 4817860 are the last ones to Burbank. But I've used the B MarketPlace for several years so the history should be there, too (or it was until a few days ago...) I do have a new order placed today that should show up but doesn't (4825542). I am learning to live with "not knowing" my order statuses (plural for status? haha). But thanks Floydtown for the followup.
I will pass this on
Admin logging in as you on chrome sees lots of pages of orders- has to be on your end. Screenshot shows back to 9 dec 2022 with 3 other pages
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