Posts: 12
Threads: 3
Joined: Jul 2013
08-05-2013, 09:05 PM
Submitted order /missing submission form?
I got a email that appears my submission form is missing and a contact number. Obviously being after hours it's visibly not a good time.
Has anyone faxed or emailed a updated submission form? Any help would be appreciated.
I don't know how they knew my email but I'm glad they contacted me.
Posts: 6,707
Threads: 235
Joined: Sep 2002
08-06-2013, 06:41 AM
RE: Submitted order /missing submission form?
Never had this happen but I'm sure they got your name off the package and cross checked it for your account. Hopefully you kept a copy (I usually scan mine with the cards) and can send it to them. Im sure its mostly for special requests that they need it but I would send asap to avoid delays.
Posts: 12
Threads: 3
Joined: Jul 2013
08-07-2013, 05:47 AM
RE: Submitted order /missing submission form?
Thank you, they have cleared everything up. Beckett has been very good to me with help and responses.