Posts: 1,069
Threads: 106
Joined: Aug 2010
08-01-2013, 03:28 PM
Topps Redemption
I don't think it can get any worse. I'm 5 + emails deep and on my 5th call on hold at currently 1 hour and 45 min.
How do they get away with this and treat their customers like this. Insane!!
Obviously I will continue to buy Topps, because I have no choice, but I will NEVER redeem another card with them.
Anyone else getting it this bad??
DO NOT TRADE: Richard Albers
Posts: 2,290
Threads: 106
Joined: Jan 2009
08-01-2013, 03:47 PM
RE: Topps Redemption
I am 4 emails in, and several disconnected phone calls just trying to get a replacement on 2 cards I redeemed over a year ago. You are not alone lol
Posts: 1,069
Threads: 106
Joined: Aug 2010
08-01-2013, 04:44 PM
RE: Topps Redemption
3 hours, haha, maybe im the stupid one here. unbelieveable
DO NOT TRADE: Richard Albers
Posts: 2,290
Threads: 106
Joined: Jan 2009
08-01-2013, 05:19 PM
RE: Topps Redemption
I admire your patients for that. I stopped calling after I was disconnected for no reason time after time.
Posts: 1,069
Threads: 106
Joined: Aug 2010
08-01-2013, 07:41 PM
RE: Topps Redemption
I have a Strasuburg RC auto, Kemp Tribute auto /25, matt harvey platinum green auto, and some other randoms, sick of waiting. The Stras has been 2 years plus!!
DO NOT TRADE: Richard Albers
Posts: 5,028
Threads: 623
Joined: May 2011
08-01-2013, 08:14 PM
RE: Topps Redemption
yeah last time i called them, was an hour of my life i will never get back. crazy!!
Posts: 1,069
Threads: 106
Joined: Aug 2010
08-01-2013, 08:17 PM
RE: Topps Redemption
what was the outcome joe?
DO NOT TRADE: Richard Albers
Posts: 1,991
Threads: 164
Joined: Sep 2012
08-01-2013, 08:22 PM
RE: Topps Redemption
(08-01-2013, 07:41 PM)spitjean Wrote: I have a Strasuburg RC auto, Kemp Tribute auto /25, matt harvey platinum green auto, and some other randoms, sick of waiting. The Stras has been 2 years plus!!
That sucks, you probably will never see the Stras. He signed exclusively with Panini. They are tough to get on the phone. Early in the morning is where i've had the best luck.
Posts: 2,482
Threads: 162
Joined: Jan 2012
08-02-2013, 01:20 PM
RE: Topps Redemption
I chose the keep quiet and wait patiently for my redemptions and I have received 4 so far, have one more in the mail and maybe 8 more still pending. Not saying they rushed mine throu because I don't bother them but I wouldn't be surprised if they have some A-hole answering the phones and reading emails and laughing as they push the requests/demands down to the bottom of the pile lol.
Posts: 2,957
Threads: 178
Joined: Feb 2012
08-02-2013, 06:25 PM
RE: Topps Redemption
Don't replace the Harvey. According to Topps' Twiter account, he finally signed his Platinum cards.