Hey.
I received today the following mail from Topps:
This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:
Product: Bowman
Card/Player Name: Aroldis Chapman - Autographed Refractor Card
Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.
If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.
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So what I want to know is:
1) Can I be waiting forever for them to deliver me this card or at some point they send me another card?
2) Should I ask for a substitution card? What are some cards that I could get instead that are worth it?
3) What would you do in my place?
I received today the following mail from Topps:
This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:
Product: Bowman
Card/Player Name: Aroldis Chapman - Autographed Refractor Card
Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.
If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.
------------------------------------
So what I want to know is:
1) Can I be waiting forever for them to deliver me this card or at some point they send me another card?
2) Should I ask for a substitution card? What are some cards that I could get instead that are worth it?
3) What would you do in my place?