02-01-2013, 06:11 PM
(This post was last modified: 02-01-2013, 06:12 PM by ricelynnevans75.)
RE: pre sale problems on ebay?
RE: pre sale problems on ebay?
From Ebay and the listing shouldn't have even been allowed in the first place.
Policy overview
Presale listings generally consist of items that are sold before they're available to the public, such as video games, tickets, and custom-made items. (For the rules on magazine subscriptions and certain promotional items and events, see Additional information.) Often the items aren't in the seller's control or possession when they're listed.
If you want to sell presale items, be sure to meet all of the following criteria:
Guarantee that the item will be available for shipping within 30 days from the purchase date. Be sure to clearly state this information in your listing.
Clearly indicate in the listing that the item is a presale item.
The handling time specified in your listing should reflect the time from the end of the listing until the item is shipped to the buyer—not the time the item is in your possession. Be sure to specify the correct handling time in your listing.
In the listing form, you need to use the default font size of 3 so people can easily see these sale terms.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
Additional information
Buyer protection programs
If you bought a presale item that you didn't receive, you have 45 days from the date the listing ended to open a case on eBay. Find out more about eBay's buyer protection programs.
http://pages.ebay.com/help/policies/pre-sale.html
Policy overview
Presale listings generally consist of items that are sold before they're available to the public, such as video games, tickets, and custom-made items. (For the rules on magazine subscriptions and certain promotional items and events, see Additional information.) Often the items aren't in the seller's control or possession when they're listed.
If you want to sell presale items, be sure to meet all of the following criteria:
Guarantee that the item will be available for shipping within 30 days from the purchase date. Be sure to clearly state this information in your listing.
Clearly indicate in the listing that the item is a presale item.
The handling time specified in your listing should reflect the time from the end of the listing until the item is shipped to the buyer—not the time the item is in your possession. Be sure to specify the correct handling time in your listing.
In the listing form, you need to use the default font size of 3 so people can easily see these sale terms.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
Additional information
Buyer protection programs
If you bought a presale item that you didn't receive, you have 45 days from the date the listing ended to open a case on eBay. Find out more about eBay's buyer protection programs.
http://pages.ebay.com/help/policies/pre-sale.html