I think you're being too hard on them. If it takes them a year to get to replacement cards, I'm thinking at least 3 months to respond to an email. It's only been 2 weeks. Lay off em, LOL.
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Collecting: Brett Favre (7,771 unique as of 6/1/2015), Packers, UW Huskies (Shaq Thompson, Shelton, Peters, Kikaha, Sankey, ASJ, Trufant, Locker, Brunell, Dillon, etc.)