Man that stinks. I know how you feel. I recently bought a PSA 9 Topps Barry Larkin on the Bay. Granted I did not pay an arm and a leg for it but it came in a small bubble envelope with no added protection. It came cracked and smashed. I was protected and did get my money back. You should be able to do the same.
I be collecting BGS Jeter RC's & Tom Seaver (Mets Uniform) Autos/Patches
My PC Bucket.
http://s944.photobucket.com/albums/ad281/mjkata78/