[creativemunky]

Asking for partial refunds with the threat of negative feedback otherwise must be this month's selected eBay buyer scam. My current problem buyer tried the same tactic and left a negative that got removed when I didn't bend to his pressure. I offered him a full refund upon the item's return. When talking to an eBay rep about it he said that there aren't partial refunds. It's full refund or full satisfaction and that is their official stance.

That's very useful information. Thanks for that, will defiantly adapt that as new policy.