[nolan5000]

When Beckett says a turn around of say 20 days, is that including weekends as well or just week days. What about a holiday like Veterans day? The reason I ask, I got notification on the 28th of October that my cards we received and the process had begun

Weekends & Holidays don't count; I just checked and Veterans Day does count. There's a list in the drop down menu. Time begins the day after the cards are received, unless of course the cards are received on a Friday. Then the time starts on a Monday.

By my calculations, IF your cards were received on October 28th and you did 20-day, then your cards should be ready on Friday, November 27th. Because Thanksgiving Holiday takes up 2 days.