[qbcollectorlionsfan]

ask them to give you the serial # off the system.

did you offer a refund for the PS3 when you sold it?

Make them pay for shipping back the item if that is what the terms of sale were, verify the system and then issue a refund if possible, and then contact the post office saying the item was damaged, and begin the insurance part.

I always state no refunds. But if there really is something wrong with the system, I'm not trying to screw anyone over here. I do not know the # on the original system, that is part of my dilemma here.....