(05-30-2012, 01:19 AM)Packerfavrefan Wrote: I heard back from Press Pass and all they said was to send it back. No mention of the card at all. So I sent it back today. Still waiting on a Kurt Busch I sent back a little over 2 months ago. Hopefully the Harvick will come back sooner than that and the Kurt will come in any day. Thanks for everyone's help.
Are you sending printouts of the emails from PP when you send the card(s) back to them? That does seem to speed things up. My original JJ card was sent with a printout of the email response from PP. They sent an email after receiving it saying there was nothing wrong with it. They asked if I wanted it sent back or replaced. I had them send it back and then attempted to pull the 'fabric tape' off. When I saw that there was only cardboard under it, I sent another email and eventually sent back the card, along with the printout of the continued emails.
The whole process took less than a month and a half from the time I sent the 1st email to the time I got my new replacement (the second card I posted).
The more info included with the returned card, the faster the return time. Good luck and keep us informed!