[bennertx]

Does anyone know how to get in touch with Beckett Marketplace support? Their 855-777-2325 phone number has been disconnected and they won't respond to emails. I put in a Marketplace order for some baseball cards in October and the seller hasn't shipped the cards. I'm not sure I'll use Marketplace again if the seller can skip out on sending the cards and there's no recourse to getting my money back.

[ricelynnevans75]

Had to try it myself. Probably didn't pay their phone bill.

[floydtown]

Totally separate department but I'll see if I can find some info for you.

[rjcj2017]

Floyd = The GOAT of moderators

[bennertx]

Totally separate department but I'll see if I can find some info for you.

Thanks. Appreciate your help!

[floydtown]

The phone number is no longer in use and will be removed from the site. All issues should be directed to:
customerservice@beckett.com

The seller won't reply to you?

[bennertx]

The phone number is no longer in use and will be removed from the site. All issues should be directed to:
customerservice@beckett.com

The seller won't reply to you?

Thanks, Floyd. Yeah, the seller won't respond and neither will customer support at that email address you mentioned. I've emailed Beckett 7 or 8 times and haven't gotten any response.

[floydtown]

Who is the seller?

[rjcj2017]

Floyd = Going to open up a can of whoop---

[bennertx]

Who is the seller?

It's TW Culture (https://marketplace.beckett.com/twculture_1402). I sent them a couple emails and they didn't respond. Thanks for your help!