i received a contenders kaepernick auto rookie card in the mail yesterday...was happy to get it...then i decided to take a closer look at the card, as it seemed to be a little tight fit on the magnetic holder it was in.
when i took the case cover off, the card just sat there, didn't move...and i thought...uh oh...
the card was stuck to the raised edge and the back of the card had an indention running across the bottom.
i messaged the seller, here's the response I got "I'M SORRY THAT YOU ARE STATING THE CARD IS DAMAGED. BUT AS YOU CAN SEE IN THE PHOTO THAT CARD HAS NEVER BEEN OUT OF ITS HOLDER. THE CARD WAS IS A SMALL BUBBLE WRAP ENVELOPE AND SHIPED IN A LARGER ENVELOPE. I'M AN HONEST SELLER AND WOULD NEVER SELL DAMAGED GOODS UNLESS DISCLOSED...IVE USED THESE HOLDERS AND THERE IS NO WAY THAT CARD MOVED IN THE HOLDER THE WAY IS WAS PACKAGED."
Here's the problem though...if the seller never took it out of it's holder, then how did he/she know it wasn't damaged before sending the card to me? I opened the case once...to take it out of the case...and i know i didn't cause the damage.
This is what the auction picture showed:
If the seller didn't take it out, and I didn't take it out, then the logical explanation is that the person he/she bought it from had done the damage and the seller didn't properly inspect it prior to selling it to me.
the seller refuses to take it back...
when i took the case cover off, the card just sat there, didn't move...and i thought...uh oh...
the card was stuck to the raised edge and the back of the card had an indention running across the bottom.
i messaged the seller, here's the response I got "I'M SORRY THAT YOU ARE STATING THE CARD IS DAMAGED. BUT AS YOU CAN SEE IN THE PHOTO THAT CARD HAS NEVER BEEN OUT OF ITS HOLDER. THE CARD WAS IS A SMALL BUBBLE WRAP ENVELOPE AND SHIPED IN A LARGER ENVELOPE. I'M AN HONEST SELLER AND WOULD NEVER SELL DAMAGED GOODS UNLESS DISCLOSED...IVE USED THESE HOLDERS AND THERE IS NO WAY THAT CARD MOVED IN THE HOLDER THE WAY IS WAS PACKAGED."
Here's the problem though...if the seller never took it out of it's holder, then how did he/she know it wasn't damaged before sending the card to me? I opened the case once...to take it out of the case...and i know i didn't cause the damage.
This is what the auction picture showed:
If the seller didn't take it out, and I didn't take it out, then the logical explanation is that the person he/she bought it from had done the damage and the seller didn't properly inspect it prior to selling it to me.
the seller refuses to take it back...