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An Open Letter to Upper Deck
#19

RE: An Open Letter to Upper Deck
(07-06-2013, 11:09 PM)bgreenbg Wrote: @markshew and others... I am not complaining about the fact that I didn't get a $100 card (I average a hobby box and at least 2-3 blasters a week so I'd need my own complaint forum) I am, however, stating that a box break with three autos (including the single numbered card in the box), no relics, no short run inserts/parallels, etc. is not the experience I expect from a premium priced product. It left me disappointed and if I had done it at my LCS, nobody in there would have bought a box after I finished. It's a poor out-of-box-experience and for their sake, I hope UD tweaks their premium product distribution for hobby boxes a bit better. Oh yeah, a signed Nathan Mackinnon wouldn't hurt, either! They have my address! Smile

Does anyone know if UD monitors these threads? I sent my first message to their customer service group and got an autoreply but I know how call centers work and that doesn't inspire courage for me. By the way, I appreciate the good questions. This would have degenerated into name calling within the first 5 posts on some of the other boards I've been on. I think we'll just have to disagree on "what makes a card break acceptable. I've spoken with plenty of puckheads (oops, namecalling) who think they deserve a Wayne Gretzky because their Lucian DeBlois card was dogeared when they pull it out of the pack.

maybe you should research a little more before you buy a box next time, from your last post I find it hard to believe that you have ever bought a hobby box before
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Messages In This Thread
An Open Letter to Upper Deck - by bgreenbg - 07-03-2013, 11:59 PM
RE: An Open Letter to Upper Deck - by scarrman - 07-04-2013, 01:19 AM
RE: An Open Letter to Upper Deck - by bgreenbg - 07-04-2013, 08:13 AM
RE: An Open Letter to Upper Deck - by sspboss302 - 07-04-2013, 08:57 AM
RE: An Open Letter to Upper Deck - by scarrman - 07-04-2013, 08:56 AM
RE: An Open Letter to Upper Deck - by bgreenbg - 07-04-2013, 07:44 PM
RE: An Open Letter to Upper Deck - by rvelligan - 07-04-2013, 09:09 AM
RE: An Open Letter to Upper Deck - by markshew - 07-04-2013, 03:50 PM
RE: An Open Letter to Upper Deck - by bgreenbg - 07-04-2013, 06:14 PM
RE: An Open Letter to Upper Deck - by markshew - 07-04-2013, 06:37 PM
RE: An Open Letter to Upper Deck - by bgreenbg - 07-04-2013, 08:55 PM
RE: An Open Letter to Upper Deck - by markshew - 07-04-2013, 09:40 PM
RE: An Open Letter to Upper Deck - by hckydv7 - 07-05-2013, 09:51 PM
RE: An Open Letter to Upper Deck - by mswatson - 07-04-2013, 07:10 PM
RE: An Open Letter to Upper Deck - by apisano - 07-04-2013, 08:25 PM
RE: An Open Letter to Upper Deck - by Jbittman - 07-04-2013, 09:26 PM
RE: An Open Letter to Upper Deck - by bgreenbg - 07-06-2013, 11:09 PM
RE: An Open Letter to Upper Deck - by markshew - 07-07-2013, 02:47 AM
RE: An Open Letter to Upper Deck - by tomeseip - 07-09-2013, 10:15 AM
RE: An Open Letter to Upper Deck - by rjcj2017 - 07-09-2013, 05:18 PM

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