[chrisa19978]

You're right one doesn't...but depending on your volume (I have no idea how much OP sells) #2 can.

You can't get #2 until you get #1...if you can avoid getting #1, you'll never get #2.

As stated though how can you leave a negative feedback when your getting your money back? My guess is if he dosen't want a refund he is tring to get the cards for next to nothing where you can state your case as I listed card as near mint and he was expecting a mint card. To me everything I list is near mint as well unless its been graded. I will offer him to send the card back and get a full refund and this has happened to me a few times and those people chose not to leave a feedback. So if you do that dosen't mean he will leave you a feedback at all.