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ORG getting deleted if you don't pay

RE: ORG getting deleted if you don't pay
Ok, I contacted customer service today and explained to the rep what had happened and he explained it like this:

If you have at least a single sport monthly opg you will be able to access org for free. If you have a single player, or single card opg you will only be able to view org up to 2000 cards. Since I have more than the 2k card limit he informed me to go ahead and purchase a single sport monthly and he would extend my opg by 15 days. I was fine with doing that as paying for an opg was not a concern for me, but here is what did (still does) concern me. I asked him about the whole losing your org data if you don't pay thing, and he clarified things a little for me. He said as long as you are actively logging in on the site on a regular basis, you do not have to necessarily have to have an opg to keep your org. Your org will be archived, but will not be deleted. There is, however, a possibility the data in org can be purged if you have not been active on the site for a period of time (he didn't give an exact period). I had asked him if he could still see my org data and he could.

So, even if you decide to take a break for let's say a couple months and do not have an opg, as long as you are actively logging in to the site your org data should only be archived until you buy another opg. I think their aim on this is to purge or delete orgs from members who have not logged into the site in quite some time, maybe either they were banned or just abandoned the site or whatever the reason. After going over this with the guy from customer service I do feel a little better about continuing with Beckett, at least for now.
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Messages In This Thread
ORG getting deleted if you don't pay - by djohn - 05-21-2014, 09:56 AM
RE: ORG getting deleted if you don't pay - by sesfan01 - 06-06-2014, 08:55 PM

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