Topps releases statement on recent replacement redemption issue

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By Susan Lulgjuraj | Beckett Sports Card Monthly Editor

Topps‘ customer service department has officially responded to the recent changes in the replacement redemption process. Here is a statement from Topps:

“We would like to address Topps’ recent communication to its customers regarding substituting redemption cards.

Due to extenuating circumstances, requests for substitution cards will take longer than usual. After placing a request, customers can expect to receive their replacement card(s) in approximately 6-8 weeks.

We sincerely apologize for this inconvenience to our valued customers, and are confident that Topps will soon return to its usual mode of operations.

Sincerely,

Topps Company Customer Service Team”

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