Panini to Continue Honoring Expired Redemption Cards

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You don’t have to worry so much about pulling an expired redemption from an older Panini product. The company’s new customer service portal includes support specifically for them. Not only does this mean that collectors will get help for their expired redemptions, but it’s also part of the main system. Collectors will not have to reach out by email or phone for support with them.

If the card on the expired redemption is still available, Panini will honor it. If it’s not, Panini will offer Panini Rewards Points equivalent to half of the card’s value. The value will be determined by the card maker. Specifics are available on Panini’s blog.

This reverses what appeared to be a discontinuation of honoring expired redemptions by the company. A couple of weeks ago, multiple interactions between Panini’s customer service Twitter account and collectors said that they could no longer accept them.

Panini’s customer service portal is available through their website.

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Ryan Cracknell

A collector for much of his life, Ryan focuses primarily on building sets, Montreal Expos and interesting cards. He's also got one of the most comprehensive collections of John Jaha cards in existence (not that there are a lot of them). Got a question, story idea or want to get in touch? You can reach him by email and through Twitter @tradercracks.

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12 comments

  1. goblue98 30 April, 2020 at 12:07

    Is anyone surprised that they reversed course. Why they weren’t going to honor them in the first place didn’t make any sense.

  2. Robert Demare 30 April, 2020 at 14:46

    Agreed. You bought and paid for their product. It’s not our fault(s) that the athletes weren’t able to fulfill their obligations. Never made an ounce of sense to me either…

  3. Randy Johnson 30 April, 2020 at 15:43

    Ummmmm … half the value? In rewards points?

    So theoretically, back in the day when I pulled my expired Kobe auto redemption, instead of the card or one of equal value I would get $100 in rewards points – what would that be, about 650 points? – instead of a $200 card?

    Great, so I could pick out four semi-star white swatch jersey cards.

    I think I’ll pass.

  4. Keith S 30 April, 2020 at 16:27

    Now if only Topps would do this! It’s really bad when you can still buy cards at retail big box stores that have redemptions that have already expired in them. Redemption period needs to be at least longer than the 2 years that is on most of them from Topps….

  5. ZIggyNo 1 May, 2020 at 20:42

    I applaud Panini. I remind you they are the only company that honors expired redemptions. Upper Deck, Leaf, Topps. Get no heat for selling products that expire. How many Othani rookie autos were redemptions? Are those expired?

  6. Alvin 3 May, 2020 at 03:42

    How about 2019 Kobe sticker auto redemption card? Are they all available since they’re stickers? Someone from Panini please confirms this. Thanks.

  7. goblue98 4 May, 2020 at 12:01

    Topps will as well, but it depends on who you talk to. I don’t know about UD or Leaf because I don’t buy their products.

  8. Matt 4 January, 2021 at 16:22

    I guess my question on this matter is If I just opened an old box of cards with a redemption how is it that it is not still available. I have a /3 redemption so if there are only 3 and I have the redemption that would have to mean that it’s still available since no one ever redeemed it right?

  9. Josh Malasheskie 13 August, 2021 at 12:07

    I really need the 2016 Clear Vision Signatures Richard Sherman card to help complete my set and someone contacted me and said they have a redemption card but it’s expired. Will I still be able to turn the redemtion card in when it expired in 2018? I have tried contacting Panini and have not gotten an answer or anything. I also have 2 redemption cards where they expired and I emailed Panini 3-4 times about them with no answer. Any help is appreciated.

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