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Customer should always be right
#1

Customer should always be right
If a restaurant took more than 20 minutes to complete your order, you would get at least an apology and perhaps a free dessert or discount

If a pizza was delivered more than 30 minutes, it would be free

If your car was not ready the same day for an oil change, you might get something

If a hotel did not have your room ready on time, you might get a free night

If an airline flight was delayed or cancelled, you might get a food voucher or hotel room

So, then why is it that when Beckett is very, very late pricing items from 2019, we only receive emails and phone calls to extend our subscription to poor service??!
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#2

RE: Customer should always be right
That sounds about right!
[Image: Ch4Mt.png]
I guess if I saved used tinfoil and used tea bags instead of old comic books and old baseball cards, the difference between a crazed hoarder and a savvy collector is in that inherent value.
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#3

RE: Customer should always be right
"Pay me $20 and I'll punch you in the face."

- the marketing plan of some companies
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#4

RE: Customer should always be right
(03-26-2020, 03:28 PM)kerryandbeth Wrote: So, then why is it that when Beckett is very, very late pricing items from 2019, we only receive emails and phone calls to extend our subscription to poor service??!
Because subscriptions are all they care about.
[Image: u0vgF6d.jpg]
Collecting Detroit Tigers, HOFers, Nolan Ryan, Will Clark and Juan Soto

**If you are not able use one penny sleeve per card when shipping your trades do not bother sending me any trade offers.**


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#5

RE: Customer should always be right
(03-26-2020, 03:28 PM)kerryandbeth Wrote: So, then why is it that when Beckett is very, very late pricing items from 2019, we only receive emails and phone calls to extend our subscription to poor service??!
Because demand is so high they can have poor service and still make money.
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