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WHAT HAPPENED TO MY PRICEGUIDE!?!
#1

WHAT HAPPENED TO MY PRICEGUIDE!?!
So I've been an active subscriber since January 2013, and get auto renewal every month for the football price guide. However when I went to check some prices today, it tells me that I need to purchase the subscription!?!? Also it shows in my profile that I don't have any active subscriptions....WTH???

Normally I would go about re-subscribing but after I looked at my Paypal account, I noticed the normal renewal transaction for my online football guide on NOVEMBER 27th!!!! So......I need my guide back without being double charged.

Please and thank you.


Anyone else encounter this issue?
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#2

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
This happened to me once and after I waited a few hours everything showed up fine.
Unique Cards:
Dolphins - 6000+
Marino - 2140
Zach Thomas - 869
Jason Taylor - 749
Lamar Miller - 341
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#3

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
Thanks for the heads up. I've contacted Beckett as well so hopefully it gets resolved quickly.
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#4

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
did your credit card expire? thats what happen to me once.
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#5

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
(12-03-2013, 05:59 PM)mnc99 Wrote: did your credit card expire? thats what happen to me once.
It did back in July...but my auto renewal came out of Paypal funds and was paid in full on November 27th so if it were a card issue, you'd think that I'd still have an active subscription through December til it renewed again.
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#6

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
I'll alert admin
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#7

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
(12-03-2013, 10:08 PM)floydtown Wrote: I'll alert admin
Thank you!!! I sent something to customer service but it says to allow 2-3 days for response Sad(((
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#8

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
Don't do auto renewal!!! Easier to pay the day after it expires and not have to fight to get your money back if it is their mistake!!

Probably get a new subscriber deal too!!
I LIVE for "Soup Kitchens" with "Dirty Mike" and the boys!!! BAHAHAHA!!!!
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#9

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
I actually have the same problem, it happened about 2-3 weeks ago I THINK and haven't done anything since.
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Collecting Ed "Too Tall" Jones and Dallas Cowboys!
Also collecting: Dez Bryant, Keke Coutee, Jorvorskie Lane, Ken Houston and Reggie McNeal


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#10

RE: WHAT HAPPENED TO MY PRICEGUIDE!?!
Yeah it's still not fixed and I still haven't heard from customer service.
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