Yea I'll try to get that up. Here is BGS's response after I inquired about the returned card.
Yes, we can normally grade cards that come autographed out of the pack. Unfortunately some of these smaller now defunct companies had employees sign the cards instead of the player so the cards they claim to have authentic autos are counterfeit. Keep in mind we’re not saying yours is counterfeit we’re simply saying that it will have to go to JSA for authentication before we can grade it.
Yes, we can normally grade cards that come autographed out of the pack. Unfortunately some of these smaller now defunct companies had employees sign the cards instead of the player so the cards they claim to have authentic autos are counterfeit. Keep in mind we’re not saying yours is counterfeit we’re simply saying that it will have to go to JSA for authentication before we can grade it.