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Panini redemption BS
10-02-2012, 02:55 PM
Post: #4
RE: Panini redemption BS
Tbarn... exactly, why even create a checklist, if they can not fulfill the print run in regards to the autos... they should already have the autos in hand, before producing that card... it should be part of the production process & review... make checklist, get autos, then make cards... obtaining autos should not be the last thing to be done..

redemptions should be saved for non-card items... like auto basketballs, jerseys, game tickets, meet & greet with Kobe, Durant, or other superstars... auto pair of shoes... or $1,000 gift certificate or maybe a case of a future product... or cards that can not be put in packs, because of the extreme high value of the card.. like for UD, MJ auto buybacks 1/1 cards... in Panini's case... maybe, a complete auto set 1/1 of one of their high end products... ect...

I think some of Panini's employees.. even UD employees, are lazy & just going down a list of claimed redemptions.. they try to fulfill those that they have the cards for, then just send what ever replacement out to the others.. but some redemptions, like mine, get forgotten about... & nothing is done... I thought Panini was supposed to have a better redemption program than UD & Topps combined... I think there's is almost worse.!! lack of customer support when it comes to emailing them.. I understand they get a lot of email, but it should be easy to manage... think of a call center for the US Navy.. they get thousands of emails, almost daily.. & they answer each one within 24hrs.. or at minimum respond asking for additional info... I myself, would receive 300-400 emails a day when I worked for the Navy.. It was hard to keep up with them, but I would usually respond within 48hrs.. telling them I would return a more detailed reply at a later time..

I can't believe that a Panini employee told me in other words.. that they dropped the ball, on my redemption... and the 23 other collectors that might have redeemed the Baylor Elite Black #115 card with print run of 24... that was a small amount of sticker autos... Panini refused to look at their outstanding redemptions & decided to use those stickers on other cards... WTH

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Messages In This Thread
Panini redemption BS - TBarn291 - 09-29-2012, 10:13 PM
RE: Panini redemption BS - jpleazme805 - 10-02-2012, 12:30 AM
RE: Panini redemption BS - TBarn291 - 10-02-2012, 09:14 AM
RE: Panini redemption BS - jpleazme805 - 10-02-2012 02:55 PM

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