[deez283]

blasterbreakguy Wrote:deez283 probably WORKS FOR BECKETT.


A small error???  OK, it may have been a small error but there should be some type of compensation since I paid $148 to get my cards graded.  When I paid that much money and waited a month to get my cards back, I expect them to do a better job with customer service than to say, "OK, just send it back to us with your own money and time.....we'll fix the error....send the card back 3 weeks from now.....and then give you credit for your shipping fees."

I should get it fixed and a refund for the time and inconvenience.  If I was working at a fast food restaurant and I gave the customer the wrong order and the customer found out the error once he got home, and he decides to come back to pick up the correct order, then I am obligated to give him his money back plus a free meal since it was my fault.  It was inconvenient for the customer to not eat that food plus he had to drive back. 

Idiots like you don't understand the principle behind this so you should just do us all a favor and keep your mouth shut.  It's about customer service.  I like the BGS slabs and think they have the nicest cases but think that the customer service is a little shady.

I should do who a favor "and keep my mouth shut" you and skippy?

I understand the principle behind it 100% but you're making a bigger deal out of this than it needs to be..youtube really lol.. I can see having them fix it for free and pay for shipping both ways but what exactly do you want out of this?? Please tell what you feel your owed..

If you don't like BGS's customer service there's always PSA and SGC but guess what they handle meachanical errors in the same exact manor as BGS how does this exactly make them shady??

I like how you compared this ordeal to a fast food order that got screwed up, Something tells me you speak from experience.. 

lastly no i don't work for BGS I just don't have a complete tissy fit over such small patatos as you
If I did work for BGS I would ban you from this site and care less if you ever submitted again as you seem like the wrong type of customer to have..

I bet you're one of those slimeballs that tries to extort stuff out of people on ebay and threatens to leave negative feedback if you don't get your way..You sure sound like it hear..
what was that you said "I'll post on hear and youtube and let everyone know what happens"

Just take a breather maybe take out your anger on some patties tonight at Wendy's but don't come here running your mouth and then tell people to shut their mouth when they try to make sense of a situation....It makes you look foolish... 

[rare unreleased]

If that is a sleeve and it has that much give to it, time to go back to SGC.

[952melvin]

Rare Unreleased Wrote:

952melvin Wrote:

alifaxwa2 Wrote:

Rare Unreleased Wrote:

deez283 Wrote:Uhh... Ok Like I said I call BS you never showed me a BGS slab you recieved without a "inner sleeve" as you claim...

Instead you post a pic of a 1962 Fleer football card (with a inner sleeve) and a modern football card with a printing error on the auto flip.. nuff said....

Can you not see the inner sleeve on the 1962 fleer?? I've seen you post it in numersous threads now ..

Ok Genius, if it had a sleeve, how is it able to shift top the botom. Look at both scans closely. Look at the space at the top and at the bottom. Need some windex for the bi-focals?

It is there.  He explained right below where you cut off his quote.

Dude, you are severely outnumbered by some very knowledgeable graders.

And yes, there is a sleeve in that case.  To be more specific, there is an inner sleeve inside that case.  Just as deez said above, it was a test run slab a few years back.

If that is a sleeve and it has that much give to it, time to go back to SGC.

I don't care what you do,

But I will tell you what, if you don't believe there is a inner sleeve in that case then break it open and find out.  I'm 100% positive that there is an inner sleeve in that case of yours.

[blasterbreakguy]

If you went back and "READ CAREFULLY", I mentioned, yes I mentioned that customers should get the label fixed, shipping refund, and a refund on grading for that card.  I did not ask for a whole lot more than that.  I was implying that the compensation be a REFUND FOR THE GRADED CARD. 

I'm not the type of person who tries to extort anything from anybody so before you write anything negative about anybody, then I suggest you do some further research or get to know them before criticising them.  I am just posting this so that customers don't get screwed and hopefully Beckett will realize they need to improve on their customer service.  

[952melvin]

Hey, Do you read your own thread?

I posted above and said that your argument is a valid argument, but the fact is BGS will not refund money, they will maybe give you credit towards a future grading order but that is about it (and you will be lucky to get that).  I have had this problem more than once in the past and the most I got was credit towards a future order, and yes...I did raise a stink.

The fact is also, you are new to this board as well....you come on here to ask a question...or at least we perceived you where seeking advice, and the people you are talking to are loyal grading customers with a good amount of experience, Deez and Alifax are very experienced graded card collectors/submitters and they do know what they are talking about.

And I can personally tell you that Deez doesn't work for Beckett.  Anyways, Beckett employees have a Beckett symbol above there name by there avatar.

[blasterbreakguy]

952melvin Wrote:
Hey, Do you read your own thread?

I posted above and said that your argument is a valid argument, but the fact is BGS will not refund money, they will maybe give you credit towards a future grading order but that is about it (and you will be lucky to get that).  I have had this problem more than once in the past and the most I got was credit towards a future order, and yes...I did raise a stink.

The fact is also, you are new to this board as well....you come on here to ask a question...or at least we perceived you where seeking advice, and the people you are talking to are loyal grading customers with a good amount of experience, Deez and Alifax are very experienced graded card collectors/submitters and they do know what they are talking about.

And I can personally tell you that Deez doesn't work for Beckett.  Anyways, Beckett employees have a Beckett symbol above there name by there avatar.

Thanks for the info.  At least you are more civil than that other guy.  What do you mean by they give you credit for future grading service?  Is that for one card?

[deez283]

Go figure it out your own troll, we don't need people like you around here.

[the cardboard fan]

This is funny... it does have a inner sleeve... it is obviously there... the issue is it was a test run when they didn't crimp close to the cards like they do now... why is that hard to comprehend...

[jeffv96masters]

To the OP---

Contact BGS they will fix the inner slab issue and any mislabels ,,,, they have always helped in the past and will continue doing so,,,,,, they normally compensate people if the error is egregious enough, and help also by shipping it back within a day or 2 of receipt,,,,,,you may email them at Customer_Service@beckett.com and they will assist you out,,,,, if you do not get an answer let me know and I'll get you someone ,,,,,, my direct email is jeffv96masters@gmail.com

Mislabels occur due to the card verifier being unfamiliar with the items,,,, remember collectors tend to know more about their items as they spend more time on them than the card verifiers would,,,,,, its sorta like looking at a card for an hour grading wise and then finding out the person grading it spends less than 30 seconds on it,,,,,,,

Let me know if you have additional issues,,,,,
Jeff

[jeffv96masters]

Rare Unreleased Wrote:If that is a sleeve and it has that much give to it, time to go back to SGC.

The sleeve seen above is abnormally loose and the customer has a valid complaint when that occurs,,,,,, they need to contact BGS and get it fixed ,,,, its the type of issue BGS wants to be made aware of and will take steps to address,,,,

BGS always handles those issues smoothly and quickly in my own personal experience with them,,,,,,,

Jeff