Posts: 2
Threads: 1
Joined: Aug 2014
08-03-2014, 08:36 PM
Cant seem to use the online submission form
I tried to submitt some cards for the first time ever. I did some research and decided to go with beckett. I signed up and went onto the online submission form. I put in the shipping, the time frame, a code the declared value. I went to go to step 2. There is the little plus minus symbol next to step 2. I click it and nothing i continue to click nothing same goes for step 3. i tried just clicking submit to see if you have to do that first but it says I have to give my address but there is nowhere to put it.
Can anyone help me. I have tried on firefox and internet explorer thinking it may be my browser. Same thing happened.
Thanks for any help.
Posts: 6,707
Threads: 235
Joined: Sep 2002
08-04-2014, 03:49 PM
RE: Cant seem to use the online submission form
I can't help you as I use the print form. I am only posting just to let you know it may take a day or 2 but someone will come along and help you.
Posts: 1,188
Threads: 9
Joined: Oct 2003
08-04-2014, 05:55 PM
RE: Cant seem to use the online submission form
Sounds to me like you did not completely fill out all the required info on your account screens.
Go to the drop down in the UPPER right hand corner on the homepage where it says your username and choose MY ACCOUNT
Go into your account to where it says CONTACT INFORMATION
Make sure there are TWO addresses
One for "preferred billing" in case you ever buy from the marketplace. This address would be the one your bills go to. It can be a PO box or a regular address.
You need to set up a SECOND address solely for BGS shipping orders. It must be a PHYSICAL address as Fedex does not deliver to PO boxes. When choosing the TYPE of address choose PREFERRED BGS SHIPPING.
Let me know after you have those two address in there if you still have issues entering an order on the online form.
Jeff
Posts: 2
Threads: 1
Joined: Aug 2014
08-04-2014, 07:35 PM
RE: Cant seem to use the online submission form
Thank you branesergen for letting me know someone would get to me. I had been waiting 2 days for them to contact me via email I sent to multiple people.
Jeff thank you so much that did it for me. I thought that was just for if i was buying or trading cards with other members.
Thanks both of you for you assistance.
Kellen