(09-05-2013 01:51 PM)rmillertime Wrote: I submitted a 20-card grading order to BGS last week. UPS confirmed my package to have been delivered to their site on Tuesday. It is now Thursday and I have not received an e-mail confirmation from Beckett nor does it show up online on My Grading Orders.
Should I be worried?
Has the clock started on the 20-day guaranteed turnaround time? Are my cards safe!?
Let me know your experiences and hopefully put my mind at ease.
(09-20-2013 06:57 AM)gizmossportscards3451 Wrote: They make up their own due date as well. I counted the business days excluding holidays from the day after they received my order and when they posted the "due date" it was 4 days later than it was supposed to be. I sent an e-mail to them and asked them to explain the 4 extra days and told them I should get my order for free based on their guarantee, and of course they have declined to even reply. There is no guaranteed service; their received date is usually a few days after the package is actually delivered to them and the due date they just make up at the end to fit the date that they're going to be able to finish it by.