(05-24-2013 01:18 PM)msimonds Wrote: Better. When they receive the packages I am sure they have to look at the form for the grading service level. It would literally take 1-2 minutes at most to enter the order number in the system so it updates the member. It is really crappy people pay a substantial amount of money ($200+ on my recent submission), and they can't keep you updated in a timely manner......customer service could def improve..
(05-25-2013 08:17 AM)zubaltec Wrote: It wasn't this way when I first started using BGS (Oct 09). You would get an email where you could check your status on the Beckett Grading Services web page. Not sure why it changed.
I usually do 100+ cards on my subs with 45 day service. I only know that they got there because I track it myself through USPS, and then I see the charge hit my credit card sometime in the 45 days. Then I still wait for the status from BGS to know when the grades are available.