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(07-06-2013 07:18 AM)zubaltec Wrote: The service has improved!
Beckett just finished my 45 day order. I received an email about a month ago that my order was in there system, and would be completed on July 5, 2013. Beckett completed it on July 5 and charged my card on July 5. I'm very impressed that they have improved on there system. Customer service is getting better people.
(07-07-2013 07:33 PM)jplarson Wrote: Thank you for posting the update. I think it's important to note when service is good and not just when it's bad.
(07-08-2013 11:23 AM)yaoming11 Wrote: -1
Sorry to say I have a different viewpoint. I don't see much or any improvement. Going back 45 business days from July 5 would be around May 2nd. Meaning there was no e-mail when the cards were received until over a full month after.. and that was the main issue here in the first place.
(06-03-2013 08:49 AM)flygonfrank Wrote: I also appreciated the "Your order has been received!" message.
They have my vote to bring it back.