(09-19-2012 07:06 PM)y2hood Wrote: Call them. I've had great results doing this.
(10-02-2012 02:32 PM)creativemunky Wrote: Sounds like the box was misplaced, possibly mixed up with new arriving cards if it was in the vault. Sounds like a simple employee error, but I feel ya, Id be paranoid too.
(10-02-2012 05:25 PM)dahouse123 Wrote: That is most likely the case - the only thing that rubbed me the wrong way was how often I had to call and the lack of response to any emails (other than to Mr. Murray.)
Mistakes happen in every line of work, I would just have liked for them to have been on top of it much quicker.
In the end I did receive my cards and a coupon for free gradings...which was nice of them.