(09-19-2012 12:14 PM)jacobystealshome Wrote: im sorry, but that is complete excrement, and completely untrue.
(10-12-2012 09:12 AM)coimbre 21 Wrote: I agreed with you in a subsequent post but afraid it's not excrement anymore. I was censored in Beckett Update Comments for Customer Appreciation Month. I invited the censoring party to contact me directly, which Beckett has not done.
I know you're not responsible here, but it's more than just a shame that Beckett does not understand the deeper degrees of Customer Satisfaction and Retention, in my case those associated with Grading and the Registry. They sold me on both at an Open House a number of years ago here in Dallas, largely centered on my 1966 Topps Venezuelan pursuit. I trusted them enough to build other significant collecting goals around Beckett Grading and the Registry. They flat out don't give a crap.
Heads would roll in my industry for this type of customer disregard.
(10-15-2012 05:41 AM)jacobystealshome Wrote: that isnt censorship. your comments were not appropriate for that topic. you can talk all day about the subject, but it has to be in the correct area
(10-15-2012 04:15 PM)coimbre 21 Wrote: I thought it was, since the topic was customer appreciation and I'm definitely not being appreciated.
(10-19-2012 04:21 PM)coimbre 21 Wrote: You're correct and I appreciate the vibe and comments but Trolling . . . No. Reading Beckett almost daily as I do and "Customer Appreciation" striking a nerve, absolutely, about $5k spent in grading and no registry worth of nerves, not to mention numerous wasted hours on the registry that is now non-existent.
If I wanted to troll, I would be posting the same on SGC, PSA, Net54Baseball, Venezuelan Topps Baseball Card Forum, and lowly Facebook. All you will find there, are positive comments about Beckett and specifically about Beckett Grading.
This is not a sarcastic question . . . as a Beckett Moderator, do you know who is in charge of the registry or what's happening with it? I've met Mark Anderson a few times, great guy and I highly respect him. He was very kind in responding to a note a sent him in March but seemed somewhat powerless as far as the registry is concerned. Sounded then like a database rewrite issue. With no updates of any kind, though legitimately goading and even begging for over a year, frustrations, like mine, naturally boil over.