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Error Renewing Your Beckett Online Price Guide
05-11-2012, 06:16 PM
Post: #1
Error Renewing Your Beckett Online Price Guide
has anybody recently received an email claiming to be from Beckett that says your subscription failed?

I received two emails today saying my subscription is no longer available. I only pay for basketball OPG. I have auto-renewal for JAN, which I was charged on my bank statement. I checked my Beckett subscription on Beckett.com & it says my subscription does not end until JAN 2013. My OPG is still working.. If my payment did not go through, why would it take Beckett 5 months to figure out my payment was invalid.

------------------------------below is copy of email I received-------

subject: Error Renewing Your Beckett Online Price Guide

Thank you for subscribing. Your Single Sport subscription was scheduled to auto-renew on January 4th, 2012; however, we were not able to process the transaction for the following reason:

Failed to process payment: Declined

Your subscription is no longer active. If you wish to subscribe again, click here.

Remember! You can access Organize for FREE with a Player, Sport, or Total Access Online Price Guide subscription.

Good luck with your collecting!

Sincerely,

The Beckett Team

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05-11-2012, 06:19 PM
Post: #2
RE: Error Renewing Your Beckett Online Price Guide
Probably should have stuck this in the support forum.
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05-11-2012, 06:21 PM (This post was last modified: 05-11-2012 06:22 PM by nickm1123.)
Post: #3
RE: Error Renewing Your Beckett Online Price Guide
Yeah, I got the same email...twice...my date was September 2011. I am sure it is some sort of error. Have you checked your subscription? Is it still giving you prices? I am still getting prices for cards I look up. Must be an error.

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05-11-2012, 07:07 PM
Post: #4
RE: Error Renewing Your Beckett Online Price Guide
got it twice as well, renew date was oct. 2011.

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05-11-2012, 07:09 PM (This post was last modified: 05-11-2012 07:11 PM by floydtown.)
Post: #5
RE: Error Renewing Your Beckett Online Price Guide
I got it too, mine said Jan. - I reported it

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05-11-2012, 07:17 PM
Post: #6
RE: Error Renewing Your Beckett Online Price Guide
I forwarded it to customer service.

my BKB OPG still works.. my ATM cad does not expire anytime soon.. so more likely it is an error on Beckett's side..

NEED: SPA 08-09 "CITY NAME LETTERS" G, E, S 1/1 & /3 *ALL LAKAERS
NEED: ELITE BLACK BOX LAKERS AUTOS (KAREEM/10 & BAYLOR/24)
MY BUCKETT: http://photobucket.com/jpleazme
*United States Navy*
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