(11-15-2011 11:13 PM)sufi1983 Wrote: Just letting everybody know whats going on.... I called them back last Thursday because I just couldnt understand that they didnt have some other 1/1 around and wanted a better understanding of what im looking at. No one answered so I left a message and no one called back.... then today I called first thing when they opened and no one answered so I left another message and never got a call back. Seems like this is going to be an epic fail lol. The lady told me on the phone from my last post that card replacements take a very long time and thats with any company, but yet I get a replacement ( a good one at that) from Topps in 10 days and that 10 includes the days it was mailed to them. Not really sure what takes so long on a replacement... you either have it or you dont if you have it redo it and if you dont then you send a replacement. I was told they have alot coming in and out and I thought I know I have bought your products usually a my hit is a redemption so Im sure you have alot coming in just doubt theres alot going out. Oh well still asking myself why I put up with redemptions and damaged cards. I spent $20,000 on cards last year and seems like I spent more this year. Not sure about this year because when I tallied that number up last year I told myself I would never add that number up again lol. Just seems we as collectors are buying more and more and the companies are caring less and less. Just my two cents sorry for the long post just felt like venting a little bit.
(11-16-2011 12:27 PM)superynaldo Wrote: I understand, and I am hoping it all works out for you... BUT this is why personally I stay away from packs of cards like the plague.... overpriced, overhyped, and just not worth the risk these days, and pretty much ALL the companies have pretty rough Customer Service... just not worth the hassle... good luck and keep us informed!!!