[the_nange]

Hi,

Has anyone gone through Panini's replacement process? I mailed them a card a good month ago but haven't heard anything from them. Not even a confirmation of receiving the card. Is this normal?

thanks,
Nange

[toddap79]

Hi,

Has anyone gone through Panini's replacement process? I mailed them a card a good month ago but haven't heard anything from them. Not even a confirmation of receiving the card. Is this normal?

thanks,
Nange

the minimum wait for a card is 4 months before you are able to request a replacement.

you can call them to see what is going on.

[hckydv7]

Hi,

Has anyone gone through Panini's replacement process? I mailed them a card a good month ago but haven't heard anything from them. Not even a confirmation of receiving the card. Is this normal?

thanks,
Nange

Did you do as they ask on there website in regards to sending in a damaged card or did you just sent it in?

[the_nange]

They make you print a packing slip and all that. I just followed their instructions and sent it in to the address given.

[jafi1972]

Hi,

Has anyone gone through Panini's replacement process? I mailed them a card a good month ago but haven't heard anything from them. Not even a confirmation of receiving the card. Is this normal?

thanks,
Nange

I would love to know. I got a card in a group case break (haven't recieved it in the mail yet) where the jersey looks like it is half ripped out of the card. It is a Marc Andre-Fleury out of 599. 4 months is a long time to wait for a replacement.

[kurtanglerookieyear]

My replacements came about 2 months later - an insert card and a jersey card that had a bubbling on the front gloss. They kept me up to date every step of the way. I was impressed.

I sent UD replacements around the same time - I'm still waiting for them.

[bonnev659]

i hope you guys replacements get back quickly

[westaylor]

When I replaced a card, they didnt do much contact. I sent it in, and they marked it as recieved. Then I got the replacement in the mail a few months later, and a few days after that they marked it as shipped.

[hockeyvadim]

I just talked to Panini. Not about a replacement but a redemption. I had entered it a long time ago and have not received any contact or answers to my questions. Finally today I reached a customer service person. They said they don't have my card yet because they are waiting on Nino Niederreiter to sign it. I think that whole process of putting out redemption cards for cards these companies don't have in hand is a complete joke. Anyway, the guy I talked to is now sending me a Patrick Kane hard auto'd card and a Derek Stepan Auto'd RC as replacements. Not a bad trade off but this process still sucks.