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(06-14-2011 12:27 PM)hotfire Wrote: I am also having a problem. Does anyone have a working contact number for GAI? Their listed phone number only allows you to leave a message. It says "if you know your parties extension, enter it now", but no matter what number you enter it immediately puts you to the leave a message. Leaving a courteous message clearly stating the submission number and return phone number doesn't get you anywhere, they've never called me back and they've had the cards for seven weeks now.
Also in trying to find a working number for them today I came across their Better Business Bureau rating for their home office in Iowa.
Here it is cut and paste:
This Business is not BBB Accredited
(888) 424-74992884 Devils Glen Road, Bettendorf, IA 52722
BBBÂ® Non-Accredited F Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview
Please note, to get an F with the BBB you have to really work hard at it. It's not easy to get an F, there has to be something really wrong.
(08-01-2011 01:04 PM)justinrossgoodman Wrote: I am having the exact same problem right now. How is the industry responding to this? Why isnt there better information thats easy to find on the web (and for authoritative sources like Beckett) advising people not to send cards to GAI, given their horrendous track record? Do we have any recourse?