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MONTHLY OPG DIDN'T RENEW
02-15-2011, 11:28 PM
Post: #41
RE: MONTHLY OPG DIDN'T RENEW
I only subscribe to the Baseball and Football OPGs. Not only was I charged the new rate, but I was charged twice for both.

Collecting Mark Teixeira and Cam Newton.
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02-15-2011, 11:31 PM
Post: #42
RE: MONTHLY OPG DIDN'T RENEW
Looks like they just overcharged me for Baseball also.

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02-16-2011, 12:53 AM (This post was last modified: 02-16-2011 12:54 AM by steelphils.)
Post: #43
RE: MONTHLY OPG DIDN'T RENEW
did not renew...posting here as instructed
only subscribe to baseball and football
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02-16-2011, 02:09 AM
Post: #44
RE: MONTHLY OPG DIDN'T RENEW
My monthly Hockey subscription didn't renew.

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02-16-2011, 02:16 AM
Post: #45
RE: MONTHLY OPG DIDN'T RENEW
I too was charged the new rate for my baseball and basketball auto renew. Very dissapointed in beckett right now. Will they fix this and credit me? I sent customer service an email.

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02-16-2011, 02:40 AM
Post: #46
RE: MONTHLY OPG DIDN'T RENEW
(02-12-2011 01:59 AM)jynkeys Wrote:  it was set up to renew yesterday, i went in made sure it was on auto-renew, updated the name on the card, and this morning it didn't renew???

My OPG didn't AUOT RENEW AGAIN!!! And did I see that the price went to $9?????

Dennis
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02-16-2011, 02:43 AM
Post: #47
RE: MONTHLY OPG DIDN'T RENEW
Thanks for reporting the issues. I am working with the development team right now on this issue and all duplicate charges will be refunded by my team or Customer Service.

Also working on the overcharges and will work on fixing those as well once the duplicate charge issue is resolved.

Thanks,
Bill S.
Director, e-commerce
Beckett Media LLC

Bill S.
Chief Hobby Operations Officer
Beckett Media LLC
"28-years in the Hobby"
Collector of all "Sutherland" cards!
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02-16-2011, 04:14 AM
Post: #48
RE: MONTHLY OPG DIDN'T RENEW
I just realized I got charged twice in 2 days for my opg!
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02-16-2011, 04:50 AM
Post: #49
RE: MONTHLY OPG DIDN'T RENEW
Even though my OPG is set to auto-renew on Fri (I Think)...But my CREDIT CARD INFO is gone.... Do I really need to re-enter new credit card info? How do I know that number is secure..? What happened to my saved CC #..? Beckett Hyperspace..? And wont adding a new CC just automatically force me into the price increase..?

I have emailed CS but like everyone else..but no response (that Im aware of)...

Thanks to those that are "working" on these issues...

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02-16-2011, 04:54 AM
Post: #50
RE: MONTHLY OPG DIDN'T RENEW
my guess as to why responses are taking so long....a gazillion people have been emailing them their problems and they just cant keep up with the influx.

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