I opened Topps Update, like most of us and got a couple of President state cards.. Looking at the back, there is no web address to go to, just do it before 11/13..
Another thread stated that the redemption was not open until after the election..makes sense..but 1 week to redeem..seems a real short promotion..but whatever.
My beef is that there is NO INFO concerning this at all.
So, like a good customer, I e-mailed Topps.
Got this back:
Discussion Thread
Response (Vincent) 10/17/2012 04:37 PM
Thank you for taking the time to write with your question, and please accept our apologies for any difficulties you have encountered while attempting to use our service.
In order to better and more quickly discuss your redemption account, please contact our Customer Service team (toll free) at 1-800-489-9149. A Customer Service representative will be available between the hours of 8:30am-4:30pm (ET) Monday through Friday to help troubleshoot and resolve any problems you may be experiencing.
Thank you once again for taking the time to write. We look forward to speaking with you.
Sincerely,
etopps Customer Service team
Customer () 10/13/2012 09:42 AM
I can not find any info on website for the baseball insert of the
election states by candidate for redemption
Please help
Question Reference #121013-000030
Date Created: 10/13/2012 09:42 AM
Last Updated: 10/17/2012 04:37 PM
Status: Solved
Love this last line..SOLVED!!
I called, on hold 10 min and then nothing, cut off..this is typical, but I try again.
Anyway..no human to talk to..yet...
Anyone know anything??? I assume that the redemption site topps.redeem is the one to go to..(after election) but who knows...
Another thread stated that the redemption was not open until after the election..makes sense..but 1 week to redeem..seems a real short promotion..but whatever.
My beef is that there is NO INFO concerning this at all.
So, like a good customer, I e-mailed Topps.
Got this back:
Discussion Thread
Response (Vincent) 10/17/2012 04:37 PM
Thank you for taking the time to write with your question, and please accept our apologies for any difficulties you have encountered while attempting to use our service.
In order to better and more quickly discuss your redemption account, please contact our Customer Service team (toll free) at 1-800-489-9149. A Customer Service representative will be available between the hours of 8:30am-4:30pm (ET) Monday through Friday to help troubleshoot and resolve any problems you may be experiencing.
Thank you once again for taking the time to write. We look forward to speaking with you.
Sincerely,
etopps Customer Service team
Customer () 10/13/2012 09:42 AM
I can not find any info on website for the baseball insert of the
election states by candidate for redemption
Please help
Question Reference #121013-000030
Date Created: 10/13/2012 09:42 AM
Last Updated: 10/17/2012 04:37 PM
Status: Solved
Love this last line..SOLVED!!
I called, on hold 10 min and then nothing, cut off..this is typical, but I try again.
Anyway..no human to talk to..yet...
Anyone know anything??? I assume that the redemption site topps.redeem is the one to go to..(after election) but who knows...