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Please read before posting feedback. IMPORTANT
03-15-2012, 06:44 AM
Post: #18
RE: Please read before posting feedback. IMPORTANT
So a trader left me feedback in the text window but forgot to check any stars. Now it looks like I have negative feedback when I shouldn't. The trader contacted customer support and got this response. What the hell is the point of customer support if they can't fix this kind of thing?

Adam
ID KamikazeKarl

I (user ID Abby78) completed trade #559023 with kamikazekarl. I forgot to
leave feedback, so I attempted to do so today. I added my comments but for
got to select the ratings for the trade. When you have the ability to
adjust
the ratings, please make each rating a "5" for this trade. Thank you.


Customer Service
Tue, Mar 13, 2012 at 4:02 PM
To: "mpabriola@gmail.com"
Hello,

Thank you for your email. At this moment we do not have the capability to
delete or make changes to feedback left on Trade but this feature will
soon
be there. Please provide us the detail and we will make the changes once
we have this option.

Rishabh Sood
Beckett MediaCustomer Helpdesk                     Â
Phone:Â Â 800-764-6278Â (Magazine subscriptions)
4635 McEwen Rd
972-991-6657, option 3 (Web site)
Dallas, TX 75244
Fax #Â 813-902-6992

From: mpabriola@gmail.com [mpabriola@gmail.com]
Sent:Â Tuesday, March 13, 2012 1:12 PM
To:Â Customer Service
Subject:Â Contact Us Page - Trader Rating

I forgot to select the ratings before submitting my trader rating for a
trade with kamikazekarl. Please help me fix this. Thank you.

You can lead a horse to water but you can't make it think.
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RE: Please read before posting feedback. IMPORTANT - kamikazekarl - 03-15-2012 06:44 AM

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