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Order received/getting status on an order
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05-19-2012, 12:35 AM
Post: #62
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RE: Order received/getting status on an order
This $h1t is extremely frustrating. I bet a huge number BGS complaints will be solved by simply by BGS sending out an e-mail saying "we got your cards and it's in the process.." etc. For high $$$ cards or 1/1's that's really all i'd want to know.. is that the cards got there safely regardless of what my USPS delivery says! Half of the work is already DONE already simply because somebody there is opening the package to check the service level days. The entire order does not have to be entered in.. just an e-mail saying "package received" will ease my mind. How difficult is that? I REALLY DON'T GET WHAT THE BIG DEAL IS WHY THAT IS NOT DONE.. somebody there please fix it. It's not a technical glitch. It's poor customer service.
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