[paramedic228]

(02-23-2011 11:07 PM)jacobystealshome Wrote:  no problemo. i figured it was going to take a few days to get the email out to everyone, or it might end up in spam folders

im hoping things get back on track soon.

and that letter answered some folks criticism: why bring the site up if it wasnt ready? looks like they had the big stuff functioning, but when they went live, it was running slow so they took it down to make it faster (at least, that's how i read the organize situation from the letter)

As for the email letter that this 11 year member DID NOT receive, I say...blowing smoke! Beckett releases this without thoroughly testing it first and WE reap all of the headaches! But you know what folks...this isn't the first time. Or, as a lot of you may already know, who have been struggling with the old antiquated system for years..what's new! And BTW, I have seen the same excuses before!

Let me just say real quick that XSTREAMINSANITY has been the only saving grace here. Taking the time to read all of our complaints and to respond to every last one has to be wearing him down. Thanks for a little consolation anyway.

However, back to the root of the problem. Beckett....you are taking our money from year to year...please get this OPG and entire online organize right, and quick! My subscription is in it's waning months and while I don't know what else is out there, you can bet I am looking for some alternate. If you care about your customers the way you say you do, then show it!