Beckett Message Boards

I don't understand this.  I paid $148 to get my cards graded from Beckett.  I waited for a month, anxious to get my cards back.  And this is what I get.

Unfortunately that happens, it has happened to me too.  Just email them and tell them what the error is and then mail the card back to them (still in the BGS case) and they will re case it.  Only problem is you have to pay for shipping.

Yes, this happens time to time (with all grading companies) you got to remember they are human mistakes will be made time to time and really this is no big deal.. They will fix it for free..

Yeah, not a big deal... they will handle it

I would go ahead and e-mail them now and then send it in with your next submission to save the shipping.

It's a simple mistake but w/ the cost of shipping the customer ends up paying for their error.  The grading companies really should cover the cost of shipping since it is their fault.  I know a submitter could wait, but what if they are not getting anything graded for a few months or even longer?  Why should the customer have too wait when they paid for a service and it was not performed as described by the business themselves.

I agree with dfr52. 

I'm going to contact them but don't think I should have to pay extra for the shipping cost since it was THEIR MISTAKE.  Remember, I PAID $148 to get servicing on my cards.  I expect some type of compensation for this screwup.

Actually, THEY should compensate for the inconvenience like all good companies do.  I'll let everyone on here and on Youtube know what happened due to this inconvenience and error.

blasterbreakguy Wrote:I agree with dfr52. 

I'm going to contact them but don't think I should have to pay extra for the shipping cost since it was THEIR MISTAKE.  Remember, I PAID $148 to get servicing on my cards.  I expect some type of compensation for this screwup.

Actually, THEY should compensate for the inconvenience like all good companies do.  I'll let everyone on here and on Youtube know what happened due to this inconvenience and error.

dfr52 makes a good point, and it has been discussed before on here.  But the most you will get out of Beckett is credit for grading in the future.  They wont reimburse you for shipping, I have tried that more than once.

Good Luck on getting a response.

I have a mislabel error and a card graded without sleeve and can't get anything out of them.

blasterbreakguy Wrote: 
Actually, THEY should compensate for the inconvenience like all good companies do.  I'll let everyone on here and on Youtube know what happened due to this inconvenience and error.

What do you mean compensate? they will fix the "minor" error, what else do you want??

I guess there are no "good" grading companies in your eyes because they all do mechanical errors the same way..

Also to be honest the way you are going a little overboard on this, I'm not sure I would want you as a customer, sounds like too much of a headache.. Youtube??? over a flip error geez...