12-12-2011, 09:50 PM
Lately I've been noticing a lot of new posters/users coming to the graded boards, so the below is intended to assist those users out in having a better overall experience on the GRADED BOARDS portion of this website.
We have a team email mods use == that is email@example.com . This email is monitored daily. You are free to email the mod team at that email and we will assist as best we can. Any questions that need referring up the ladder will be forwarded to the appropriate staff.
For those that prefer a person who can provide you with the personal attention your issues ---- my personal contact email is firstname.lastname@example.org. Many have used it and trust me I answer.
Generally within 24 hours I can answer. If I cannot provide you with a direct answer I will let you know what I have done to resolve your issue AND will update you immediately when I am answered. Sometimes you will get multiple emails.
Most everyone knows I will try to provide answers as best as possible without revealing information I am not allowed to disseminate. Sometimes an answer may take a while ,but you will always get an answer from me. Might be within hours = or may take me months to get it but you will always get the answer as soon as I have it.
If you have a graded card issue specific to registry use the GRADED REGISTRY BOARDS to post the issue as opposed to posting it here. Invalid serial # issues has its own sticky.
If you have a question you'd like to direct to grading their email is askBGS@beckett.com . Generally make a post in the graded boards section though and you will get an answer a lot faster.
We will all attempt to assist the users of the graded boards as best we can with the available tools at our disposal.
If you need an answer to a specific site issue-- we have a HELP forum located HERE feel free to post your area of concern & questions.
This post is locked--- any comments/inquiries please direct them to me or to the provided emails above.
I hope everyone can enjoy their time here on the graded boards and wish all of you Happy Holidays