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There are already threads on 'unknown' cards appearing in Organize. However, many of these threads include misinformation, innacurate statements, or explanations that have not been well-articulated. This has led to people deleting these cards in error, which was very unfortunate.

I'm going to attempt to clear up what they are and how you fix the problem, in the hope that it helps people. I am not a Mod and I am not a Beckett employee.

On the old site several cards in the database featured an asterik (*) in the card description. On this current site the card database was updated to remove all asteriks from card description, but unfortunately this did not sync with Organize. Therefore, there was no longer any card information in the database for the cards with an asterik and they simply became 'unknown.'

The Have, Keep, Trade, Want, etc. for these cards is intact and what is listed for these Unknown cards is accurate.

Unfortunately, no one I have spoken with about Beckett thinks they can simply push a button and link your 'unknown' cards to the new, corresponding data.

However, if you look at the 'unknown' cards you'll see that there is a 'Buy Pricing' link and each of the 'unknown' cards has a number assigned.

Examples:
Quote:http://www.beckett.com/subscriptions/item/3055964
http://www.beckett.com/subscriptions/item/3056421
http://www.beckett.com/subscriptions/item/4015943
http://www.beckett.com/subscriptions/item/3978933

Admins can check these numbers and tell you what the cards were on the old site, by request.

This will take considerable time, I imagine, so please be patient.
I do not have a "Buy Pricing" link with any of my "unknown" cards
I have looked in each layout - and no where to be found
I assuming since I have total access pricing, that the "buy Link" option is unavailale
So, what do I do now?
(03-04-2011 11:14 AM)kdkdds Wrote: [ -> ]I do not have a "Buy Pricing" link with any of my "unknown" cards
I have looked in each layout - and no where to be found
I assuming since I have total access pricing, that the "buy Link" option is unavailale
So, what do I do now?

I found it under the default layout. You jus hover the mouse over the Buy Pricing link and it will show the entire link; the item number is at the end.
Unfortunately, even in the default layout, I do not have a "buy pricing" link. Again I think it is due to he fact that I have Total Access pricing
I guess my best option is to turn off the renewal for the Total Pricing and after my current subscription expires, hopefully I will have a "buy pricing" link
The downside is that I will loose the favorable renewal rate - if I renew
Thanks
I can see mine fine and can get all of the numbers. So does CS want us to send them an email with that information?
(03-06-2011 01:15 AM)snobles Wrote: [ -> ]I can see mine fine and can get all of the numbers. So does CS want us to send them an email with that information?

I send the information in a PM to a Mod, who passed it on the appropriate people at Beckett.
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