|"30 days past due" is very similar to what used to be known as "90 days old."
Shipments are shipped in the month prior to the "billing date" which allows
for approximately 30 days of a grace period. Another 30 days is given
between the "billing date" and the "due date." A final 30 days is given
before shipments are not shipped on credit. Thus, if a balance extends beyond
this 90-day period, shipments are shipped C.O.D.
In the case of a C.O.D.
shipment, RPS/Fed Ex Ground will add a fee of $5.50 ($7.50 for Fed Ex Express)
to each box in addition to the normal $3.75 shipping and handling charge.
If your balance is past due, we want to provide you with a means to make small
payments towards the past-due balance. Therefore, a small amount will be
added to each C.O.D. shipment. This automatic "catch-up" amount is not a
penalty, but will be applied directly to your past-due amount. Please be
aware that international accounts are not eligible for COD terms, and
shipments will be held if payment is not received. All payments must be made
in U.S. funds.
Statements are generated on the fourth (4th) day of each month, showing detail
of the previous month's activities. Statements are mailed as closely as
possibly to the fifth of each month. If you do not receive your statement by
the 15th of any given month, please feel free to contact your account
Page one of your statement summarizes the previous statement balance, payment
totals, credits, and debits to your account since your last statement.
The amount due is listed under "account balance" on page one. "Aging summary"
will break down this balance into the amount, if any, that is past due.
Payments are then individually listed under the "Payments" section.
Any Credits or Debits are then individually listed.
Lastly, shipments are individually listed for the main site as well as any
additional sites (or "sub-accounts"). The last page of your statement will
show the total amount due and the due date. The "return" portion of your
statement also has an area to make any standing order adjustments and allows
you to charge your bill to you credit card, if you prefer.